Frequently Asked Questions

How long is your delivery turnaround?

We aim to despatch orders within 2-3 working days. For UK shipments we use FedEx, these usually deliver next day (Mon-Fri). However, please note that this isn’t always guaranteed and once the shipment has left our premises we have no control. Consignment details will be sent via email from the courier. Couriers may vary for shipment to other countries in Europe. All paint is shipped under DG requirements.

Do you ship worldwide?

To obtain a quote on shipping if outside of the UK, please use the contact form.

Shipments to countries in the EU require a minimum order of £135 ex VAT.

We can not ship to the USA or New Zealand.

Please be aware all international orders are sent out DAP (Delivered At Place). This means you will be subject to local customs and taxes when the parcel arrives in your country.

You will receive notification from the carrier of any VAT or Duty levied by the destination country, this will need to be paid prior to delivery.  These charges are not included in the shipping price and are payable by the customer.

If for any reason the fees are not paid and goods returned, the customer will be liable for all shipping costs

How much paint do I need?

When brushing or rollering, Coach Enamel covers around 7sqm per litre (one coat). We recommend doing 2 coats.

When spraying, Coach Enamel covers around 10sqm per litre (one coat). We recommend doing around 2 full coats.

From these you can work out the approximate amount of paint you require. It is always better to over estimate in case of any mistakes/touch-ups needed.

Why is there a shipping charge?

All paint is classed as a Dangerous Good. This means all parcels have to be sent with couriers who are able to carry Dangerous Goods. This adds a DG surcharge. We are constantly assessing couriers to be able to maintain the best rates possible for our customers.

If I don't order all my paint in one go, will it all be the same shade?

Unfortunately, there can be batch to batch variations where colours are still intolerance but have slightly changed due to reasons out of our control.

All of our tints are organically sourced.  This can mean that batch to batch variation can occur. Particularly when paint is purchased with more than a few months in-between.

We always recommend purchasing all of your paint in one go and ordering enough paint so that there is some left over!

Which is the best paint brush for applying Paintman Coach Enamel?

Any good-quality, soft bristled flat or slightly angled brush that does not shed its bristles. The key factor is soft bristles, whether natural or synthetic, the make is down to you. Here at Paintman we offer professional brushes which are of an amazing quality.

Can I roller Synthetic Coach Enamel?

Yes you can. Roller application allows for a surface area to be covered at a quicker pace. There is a certain technique which we favour, you can find out more on that here: The Simple Painting Guide.

Can I use Coach Enamel to tint UPOL Raptor protection systems?

Yes. We now offer Tintable Raptor Kits which include the correct amount of binderless tint to ensure a high opacity finish. Available in any colour from our range.

Does enamel paint need a primer?

We do recommend you use a primer before any application. It is also important to use an etch primer on bare aluminium.

What colour primer should I use?

You should use the nearest shade to the colour you are going to use as the topcoat. When using a light colour use light grey; a dark colour use dark grey; a very pale colour OR a yellow use white primer.

Spraying – What size Spraying Nozzle is best?

Nozzle sizes are measured whereby the lower the number is, the smaller the outlet on the nozzle.  For spraying Coach Enamel which is fairly thin when diluted with thinner you would ideally use a 1.5 nozzle, but you can use either a 1.4 (usually supplied as standard with the gun) or 1.6 Nozzle. You can find more info on spraying HERE.

Primer versus Undercoat – What is the difference?

Primer generally contains a rust inhibiting element, it fills pores in the bare metal and protects bare ferrous metal surfaces. Undercoat is manufactured from a fine material which creates a smooth finish, offering excellent high building qualities. Find out more HERE.

Can I use filler under Coach Enamel?

Yes you can, we supply a filler product here.

What is Coach Enamel?

Coach Enamel is a premium paint product originally made for brushing but can also be applied by rollering and spraying. Coach Enamel allows for a high build coverage and the ultimate finish without the need to add hardener. All of Paintman’s Coach Enamel is hand mixed making it the highest grade with only the best pigment tints. Coach Enamel is a slow air drying paint.

How soon can you recoat coach enamel paint?

We recommend you wait until the paint has fully dried before re-coating coach enamel. This usually takes around 24 hours at 20°C, so if the temperature is lower than this bear that in mind. It is also good to note the coach enamel needs plenty of air flow to dry.

Can I return my paint?

You are free to return unwanted goods in a new and unused condition for 30 days after delivery, unless they are non-stock special order items.

A 13% re-stock fee on goods will apply in all cases.

You will be entitled to your choice of an exchange or a full refund of the cost of the goods via the original payment method. If the goods are a non-stock special order, they are non returnable.

The customer is responsible for the cost of returns carriage for unwanted goods. We cannot accept responsibility for goods in returns transit and so we recommend that you use an insured method.

Need Help?

If you still have questions after reading our FAQ’s then don’t hesitate to get in touch.

01777 710100

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