Frequently Asked Questions
How long is your delivery turnaround?
Do you ship worldwide?
Shipments to countries in the EU require a minimum order of £135 ex VAT.
Please be aware all international orders are sent out DAP (Delivered At Place). This means you will be subject to local customs and taxes when the parcel arrives in your country.
You will receive notification from the carrier of any VAT or Duty levied by the destination country, this will need to be paid prior to delivery. These charges are not included in the shipping price and are payable by the customer.
If for any reason the fees are not paid and goods returned, the customer will be liable for all shipping costs
How much paint do I need?
When spraying, Coach Enamel covers around 10sqm per litre (one coat). We recommend doing around 2 full coats.
From these you can work out the approximate amount of paint you require. It is always better to over estimate in case of any mistakes/touch-ups needed.
Why is there a shipping charge?
If I don't order all my paint in one go, will it all be the same shade?
All of our tints are organically sourced. This can mean that batch to batch variation can occur. Particularly when paint is purchased with more than a few months in-between.
We always recommend purchasing all of your paint in one go and ordering enough paint so that there is some left over!
Which is the best paint brush for applying Paintman Coach Enamel?
Can I roller Synthetic Coach Enamel?
Can I use Coach Enamel to tint UPOL Raptor protection systems?
Does enamel paint need a primer?
What colour primer should I use?
Spraying – What size Spraying Nozzle is best?
Primer versus Undercoat – What is the difference?
Can I use filler under Coach Enamel?
What is Coach Enamel?
How soon can you recoat coach enamel paint?
Can I return my paint?
A 13% re-stock fee on goods will apply in all cases.
You will be entitled to your choice of an exchange or a full refund of the cost of the goods via the original payment method. If the goods are a non-stock special order, they are non returnable.
The customer is responsible for the cost of returns carriage for unwanted goods. We cannot accept responsibility for goods in returns transit and so we recommend that you use an insured method.
If you still have questions after reading our FAQ’s then don’t hesitate to get in touch.